1. Introduction
LAP1.TECH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request demos
- Subscribe to our mailing list
- Communicate with us via email or phone
This information may include your name, email address, organization name, phone number, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website or source
- Device information and operating system
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process demo requests and service bookings
- Send you marketing communications (with your consent)
- Improve our website and services
- Analyze usage patterns and optimize user experience
- Comply with legal obligations and protect our rights
4. Analytics and Tracking
We use third-party analytics services, including Mixpanel, to help us understand how visitors use our website. These services may collect information such as:
- Pages viewed and buttons clicked
- Time spent on pages
- Browser and device information
- General geographic location
This information helps us improve our website and better serve our customers. Analytics data is typically anonymized or pseudonymized.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us with website hosting, email delivery, analytics, and other business operations
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Video footage from our services is retained according to our service agreements and applicable regulations.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Objection to or restriction of certain processing
- Data portability
- Withdrawal of consent
To exercise any of these rights, please contact us using the information provided below.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, though disabling cookies may affect website functionality.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your personal information receives an adequate level of protection.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through the contact form on our website.